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Angus Knight Group (AKG) has been contracted by the Ministry of Social Development and Poverty Reduction to manage and deliver the WorkBC Employment Services contract in South Okanagan, Abbotsford, Mission, Greater Victoria and Nanaimo. AKG utilizes a number of Approved Subcontractors to deliver service through three different service delivery channels; the WorkBC Center, virtually, and via outreach.
By signing this agreement and receiving WorkBC Employment Services you have agreed to provide details of any future employment in accordance with Ministry policy. Under the terms of WorkBC policy the Ministry of Social Development and Poverty Reduction requires confirmation of your employment details at 4, 24, and 52 weeks of continuous employment.
As a condition of receiving WorkBC Employment Services you agree to be contacted and to maintain regular contact with WorkBC and our Approved Subcontractors including after you obtain employment for a period of 52 weeks of continuous employment as required by the Ministry of Social Development and Poverty Reduction.
All of the AKG and WorkBC policies and protocols are applicable to all three service delivery methods. Polices and protocols are in place to protect the health safety and wellness of our team, clients and stakeholders; and maintain the standards of AKG and WorkBC Employment Services.
To obtain service from AKG or our Approved Subcontractors Clients must use their AKG issued Access Card or their unique Access Card number.
AKG and our Approved Subcontractors are required to collect and input information into the Integrated Case Management System (ICM). The ICM is used by the Ministry of Social Development and Poverty Reduction to deliver key programs such as WorkBC.
The Resource Centre is a public space and the decision is yours whether or not to discuss your resume, cover letter, job search or any information within the hearing of others.
WorkBC Centre computers and internet access are for job search and job retention purposes only e.g. resume development, researching training options, career assessments, completing job applications online. You will be asked to leave the premises if AKG resources (telephones, fax/photocopiers, computers, communications technology etc.) are used for personal or business purposes. No inappropriate material may be viewed. This includes but is not limited to pornography or violence of any nature where the rights of others are in violation. Downloading data/programs/images is not permitted. AKG has the right to monitor individual internet use.
Clients using AKG computers may access email to contact employers, training providers, or to send or retrieve copies of employment search documents such as resumes or cover letters. Email may not be used for personal reasons. Messaging and chat is not permitted. Social contact websites and services are restricted to job search purposes only. Facebook may only be used for viewing employer pages. Unless requested not to, Service Providers may use a person’s email address to send WorkBC communications.
Cell phones must be on mute during workshops or group sessions. Employment related calls are permitted if they are not disruptive to other Clients and service providers
The photocopier and printer are for job search documents only (e.g. resumes, cover letters) a limit of 10 copies may be made per day.
If a Client has requested a workshop but is not able to attend, they are expected to call our front desk to cancel or to reschedule 48 hours prior to the workshop. If an individual does not attend registered workshops without cancelling or rescheduling within 48 hours, they may be noted and a “no show” and restricted to the waiting list for future workshops.
Print materials such as Newspapers, magazines and books are for use in the WorkBC Resource Centre only. These articles are not to be taken offsite.
All Clients using the WorkBC Centre, virtual or outreach services must treat each other and staff with respect. Staff will not tolerate raised voices, swearing, verbal or written hostility, physical harassment and other behaviors deemed inappropriate. Clients may be served with notice to cease unwanted activity or prohibition to enter premises which could result in service suspension or termination
Use of drugs, tobacco and alcohol is not permitted on site. If you have been using drugs or alcohol causing impairment prior to arrival, please return on a day when you are ready for active job search or job retention services. Weapons of any kind are prohibited. Smoking and vaping (including e-cigarettes) is prohibited.
With consideration for others, scented products are not permitted. Personal hygiene and grooming, and employment ready apparel must be regularly attended to.
Clients shall comply with Staff directives and not obstruct and/or interfere with Staff in the performance of their duties. Clients are prohibited from taking photographs and videos of staff without their written consent.
No food or drink is allowed near computer stations.
AKG and our Approved Subcontractors are not responsible for the safety and security of your personal belongings. Do not leave your belongings unattended.
Career Connect is a virtual platform tool for accessing job search and training resources for clients of WorkBC Employment Services in the Nanaimo, Victoria, Mission, Abbotsford & Southern Okanagan catchment areas of British Columbia. Career Connect is committed to protecting your privacy. As a user of Career Connect, we strive to uphold your privacy and ensure transparency in our data handling practices. This Client Consent Notice outlines the information we collect, how it is used, and your rights regarding your personal data. By registering for and continuing to use these services, you acknowledge and provide your explicit consent to the practices described in this notice.
By registering for a Career Connect account, you consent to the collection, use, and disclose of your personal information necessary to provide access to this site. This consent may be requested in writing (e.g., email) or orally, either in-person or over the telephone.
When you sign up for Career Connect, we collect your name, email address, and other necessary information to create and manage your account. As you utilize Career Connect, we will capture data which includes your interactions with Career Connect, including pages visited, eLearning courses completed, and date and time of your visit. This information helps us improve our services, inform content creation, and provide relevant recommendations to other Career Connect users. We will also capture information relating to your web browser and operating system, and the Internet Protocol (IP) network domain name and address.
We may use your provided email address to send important updates, notifications, and relevant information related to Career Connect.
Aggregated and anonymized usage data helps us analyze trends, evaluate the effectiveness of our platform, and make continuous improvements to better meet your needs.
We respect your privacy and take appropriate measures to protect your personal data. We do not sell, rent, or share your personal information with third parties for marketing purposes. However, there are circumstances where sharing information may be necessary.
As part of your participation in WorkBC Employment Services, the British Columbia (B.C.) Government collects, uses and discloses your personal information in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA) and other applicable legislation. Personal Information may be
If you choose to login with your social media credentials, the social media company may track your logins to Career Connect. Please review the terms and conditions of the social media company you choose to login with.
We prioritize the security of your personal information. We implement technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or alteration. We regularly review and update our security practices to ensure ongoing data protection.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this consent notice or as required by applicable laws and/or agreements.
As our client, you have certain rights regarding your personal data, including the right to review, update, or correct your personal information by accessing your account settings or contacting our support team.
Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Career Connect will inform you of the consequences of withdrawing your consent.
We may update this Client Consent Notice periodically to reflect changes in our data handling practices or legal requirements. We encourage you to review this notice regularly for any updates. If you have any questions, concerns, or requests regarding this Client Consent Notice or our privacy practices, please contact our support team.
By accessing and using Career Connect, you affirm that you have read, understood, and consent to the terms outlined in this notice.
If you have questions about this notice, please contact:
Nanaimo: [email protected]
Victoria: [email protected]
Saanich: [email protected]
Mission: [email protected]
Abbotsford: [email protected]
Penticton: [email protected]
Summerland: [email protected]
Oliver: [email protected]
Princeton: [email protected]